ZeeCue
Setup & FAQs
Watch our guided tour video, download the manual and get answers to FAQs..
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ZeeCue Licensing & requirements
System requirements
Minimum System Requirements:
Windows 10
macOS 10.14 (Mojave)
An HDMI output is required.
Upgrading to version 2
If you are still using ZeeCue V1, we recommend you upgrade to V2 now. You will not need to re-enter your licence key.
Is there a free trial?
Yes, you can download the application and use all features for 7 days. After this, you will need to enter the licence key which is shipped with the ZeePrompt kit.
How do I get a licence key?
A licence is only shipped with the purchase of our ZeePrompt teleprompter. You can purchase further licences from this website
Missing or lost licence key
Please contact us with your ZeePrompt serial number, OR any proof of purchase and we will be glad to send you a new code.
I've used all my activations, how can I install on more devices?
One licence key allows you to install ZeeCue on upto three devices. If you need to install further devices, you can deactivate an existing device (from the About button). Alternatively, please contact us and we can offer a bespoke licence key.
How long does the licence last?
After activation, the licence key will expire after 10 years.
Does ZeeCue work on iPad or tablets?
No. We have only developed the application for PC and Mac.
ZeeCue Troubleshooting
Text does not scroll smoothly on macOS
It’s very important to ensure your mac display setting is ‘optimised for external monitor’, in this case, the ZeePrompt monitor, and NOT the computer display. The ZeePrompt monitor is optimised for 1080, 50/60Hz.
You should also change the refresh rate from ProMotion to 60Hz.