ZeeCue
Setup & FAQs
Watch our guided tour video, download the manual and get answers to FAQs..
Note this video is for Version 1. We are currently in the process of updating the video for Version 2.
ZeeCue FAQs
System requirements
Minimum System Requirements:
Windows 10
macOS 10.14 (Mojave)
An HDMI output is required.
Is there a free trial?
Yes, you can download the application and use all features for 7 days. After this, you will need to enter the licence key which is shipped with the ZeePrompt kit.
How do I get a licence key?
At the moment, we do not sell licences for ZeeCue. A licence is only shipped with the purchase of our ZeePrompt teleprompter.
Missing or lost licence key
Please contact us with your ZeePrompt serial number, OR any proof of purchase and we will be glad to send you a new code.
I've used all my activations, how can I install on more devices?
One licence key allows you to install ZeeCue on upto three devices. If you need to install further devices, you can deactivate an existing device (from the About button). Alternatively, please contact us and we can offer a bespoke licence key.
How long does the licence last?
After activation, the licence key will expire after 10 years.
Does ZeeCue work on iPad or tablets?
No. We have only developed the application for PC and Mac.
ZeePrompt ZP12
Setup & FAQs
Watch video guide, download the manual and get answers to FAQs..
ZeePrompt FAQs
Will it attach to my camera rig?
Standard 15mm rails are recommended for optimal use, which you should already have if you have a matte box. Your rails should not extend beyond the front of the lens. You will also need a medium/heavy duty tripod to support the front weight of the main box unit.
Can the monitor be powered by batteries?
Yes, it has a standard 12VDC input using a 2.1mm barrel connector. You can purchase a D-tap cable from our site and power it from your camera.Note the kit ships with a mains PSU with long lead as standard.
How heavy is the ZeePrompt?
The unit is about 1.5g.
Can the height from the rails be adjusted?
The rail block on the main unit can be repositioned to ensure the lens is centred through the hole. There is about 50mm adjustment possible.
What if I don’t have rails or if I am using a small camera or a DSLR?
The ZeePrompt ships with a 16mm receiver adaptor. This screws onto the base of the unit which allows you to attach it to a standard lighting stand. The unit can then be positioned in front of the camera lens. Standard threaded 3/8th inch and 1/4 inch holes are on the base making it easy to mount on tripods and other grip.
Does the beamsplitter glass give any loss of light or colour shift?
You will lose less than 1 stop of light through the glass. This is not a problem for most cameras. The glass ‘warms up’ the image slightly, which can be corrected in post-production if necessary.
What’s the widest focal length I can use?
On a full-frame sensor, the widest focal length is approximately 28mm before the edges of the ZeePrompt are visible in the shot.
What is the diameter of the hole on the box?
The opening at the back of the ZeePrompt (where the lens is positioned) is 140mm. Doughnuts are supplied to fit on various lenses.
Is the monitor bright enough for sunny outdoor use?
The monitor is rated at 320nits which is more suited for indoor use. However, the enclosed design of the ZeePrompt ensures minimum external light enters the viewing area which means that it can be used outdoors in many cases.
What's the maximum viewing distance from presenter to camera?
While some teleprompter manufacturers provide distance tables, we don't, however we suggest anywhere between 4-8 metres. There are many factors to consider, such as how good the presenter's eyesight is, and how big the text is on screen.
How do I remove the beamsplitter glass?
The glass built into the unit and does not need to be removed during normal use. If it gets damaged, a replacement glass can be purchased from our website.
How do I clean the beamsplitter glass?
Make sure all dust and grit is brushed or washed from the glass. Do not rub it when dry. When clear of dust and grit, the surfaces may be cleaned using any soft cotton based cloth. Man-made fibres will eventually damage the surface. Dabbing the surface with a damp soapy cloth to remove dust and grit is safe. The glass can then be polished. Non-greasy window cleaning products used in conjunction with a cotton cloth should be safe, once all grit has been removed.
VoxBox Pro
Setup & FAQs
Watch our setup video, download the manual and get answers to FAQs
VoxBox Pro FAQs
What's the difference between the new VoxBox Pro MKII and the previous model?
The new MKII version has been redesigned and built using lightweight aluminium throughout. Now you can use wider lenses (approx 24mm on a Super 35mm sensor; approx 35mm on a full-frame sensor). The glass mounting, height adjustment and tilting side mirror have been redesigned for improved performance.
Will it attach to my camera rig?
Standard 15mm rails are recommended for optimal use, which you should already have if you have a matte box. Your rails should not extend beyond the front of the lens. You will also need a medium/heavy duty tripod to support the front weight of the main box unit.
How heavy is the VoxBox Pro?
The VoxBox Pro main unit is about 1.9kg (without tablet adaptor or side mirror).
Do the mirrors adjust for different interviewers?
The side mirror can be titled for interviewer comfort. If you are not using the side mirror, simply set the height of the camera to match the eye-level of the interviewer (as you would a standard off-camera interview) and frame the subject. In extreme height differences, the main box can be angled by adjusting the rail block mount.
Can the height from the rails be adjusted?
The rail block on the main unit can be repositioned to ensure the lens is centred through the hole. There is about 50mm adjustment possible.
If I don’t have rails or if I am using a small camera or a DSLR?
The VoxBox Pro comes with a 16mm receiver adaptor. This screws onto the base of the VoxBox Pro which allows you to attach it to a standard lighting stand. The unit can then be positioned in front of the camera lens.
Does the beamsplitter glass give any loss of light or colour shift?
You will lose less than 1 stop of light through the glass. This is not a problem for most cameras. The glass ‘warms up’ the image slightly, which can be corrected in post-production if necessary.
What’s the widest focal length I can use?
On a Super 35 size sensor (F55, F5, FS7, C300 etc), the widest focal length is approximately 24mm before the edges of the VoxBox Pro are visible. On full-frame sensors, around 35mm is the widest. You can easily frame two subjects in the same shot.
What is the diameter of the hole on the box?
The opening at the back of the VoxBox Pro (where the lens is positioned) is 140mm. Doughnuts are supplied to fit on various lenses.
How big is the VoxBox Pro?
Dimensions of main box, without mounts (WxHxD): 254 x 205 x 205mm
Does the beamsplitter glass need to be removed from the main box after use?
The glass is secure when inserted into the VoxBox Pro and can be packed away fully assembled if required.
How do I clean the beamsplitter glass?
Make sure all dust and grit is brushed or washed from the glass. Do not rub it when dry. When clear of dust and grit, the surfaces may be cleaned using any soft cotton based cloth. Man-made fibres will eventually damage the surface. Dabbing the surface with a damp soapy cloth to remove dust and grit is safe. The glass can then be polished. Non-greasy window cleaning products used in conjunction with a cotton cloth should be safe, once all grit has been removed
Which tablets work with the VoxBox Pro?
The included adjustable tablet holder will accept any device. Maximum device size: 188mm (measured between the two clamps).
Which teleprompting software works with the VoxBox Pro?
There are many free and paid-for Teleprompter software applications available. We recommend applications with the following features:
1. Flip mirrored text horizontally
2. Text justification (recommended if using a tablet larger than the two-way mirror) (The latter is more important if your tablet is over 7”)
We recommend ‘Nano Teleprompter’ (Android) or ‘PromptSmart Pro’ (Android/iOS).
Does the unit fold away for travel?
The unit is a solid metal box which doesn’t fold. It’s designed for fast setup and to be sturdy. It can be packed with minimal protection in a suitcase for flight.
VoxCast
Setup & FAQs
Watch video guide, download the manual and get answers to FAQs..
FAQs
Who is the VoxCast for?
The VoxCast is for you if your job involves frequent online calls or recordings where it’s important that you appear confident, trustworthy, well-prepared and engaged.
Management meetings, interviews, training videos, webinars, sales pitches, customer calls, online classes, collaborative projects…
Whatever the reason for using your webcam to communicate, VoxCast will make your life easier and ensure you leave a good impression.
How good is the built-in webcam?
The webcam built into the VoxCast is HD 1080, 30fps.
You can see the quality in this video, recorded directly from the VoxCast. (Please note this was captured in 720p).
Is it a webcam or teleprompter?
It's both! It's basically a teleprompter but with a webcam built-in.
Will it scratch my screen?
The VoxCast will not scratch your screen. It is made from a material which is softer than computer screens.
Will it work with my computer?
The VoxCast fits on notebooks, laptops and large desktops screens. It's simple plug-and-play for PC only (full MacOS support coming Mid-2024). Simply plug in and choose theVoxCast Webcamin your video calling app.
Do I need software?
No. It simply replaces your existing webcam. Use with any video calling software or record your presentations locally.
Doesn’t AI fix the problem?
Yes, there are some AI tools that claim to simulate eye contact. They digitally alter your eyes so they’re permanently fixed on the camera. It appears that you’re always looking at the camera, even when you’re looking elsewhere.
However, there is such a thing as too much eye contact. If you were sat across the table from someone, would you stare them in the eye as you sipped your coffee or wrote down some notes? No, that would be extremely creepy. And it’s the same with online conversations. Non-stop eye contact is just as unnatural as no eye contact.
Does the unit fold away for travel?
The unit folds flat in seconds and packs away into the laptop bag provided.
Will it work with Teams, Zoom, Skype etc?
Yes. It works just like your normal webcam. In your applications settings, just choose theVoxCast Webcamfrom the list of cameras.
Can I still present using PowerPoint/Keynote?
You can position any application screen behind the VoxCast - Word docs, notes, or PowerPoint presentations. Whenever you are looking into the VoxCast at your screen, you will always be looking at your audience.
Can I present using a teleprompter app?
Yes, simply postition your app inside the VoxCast and start presenting! In fact, you can use Word docs too if you don't have a teleprompter app.
I wear glasses - will the LED cause problems?
The light may reflect on glasses causing an undesirable glare. Remove the light from the VoxCast and reposition using an alternative mounting method. A threaded hole at the base of the light is provided.
Does it have a microphone?
There is no microphone; you can use your computer's existing mic, or for better results, use a headset/mic.
How do I record a video from it?
If you want to record a video to use later: in Windows, open the Camera app, make sure you are in video mode and hit record.